Cookies policy - Mercure Lingua

Cookies Policy - Mercure Lingua

This Cookies Policy was last updated on 08/07/2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

Introduction

Our website, https://mercurelingua.com (hereinafter: ‘the website’), uses cookies and other related technology (for convenience, all such technology is referred to as ‘cookies’). Cookies are also placed by third parties we have engaged. In the document below, we inform you about the use of cookies on our website.

What are cookies?

A cookie is a small file that is sent along with the pages of this website and is stored by your browser on the hard drive of your computer or other device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

What are scripts?

A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

What is a web beacon?

A web beacon (or pixel tag) is a small, invisible piece of text or image embedded in a website to monitor traffic. For this purpose, various data about you is collected through the use of web beacons.

Cookies

Technical or functional cookies

Some cookies ensure that certain parts of the website function correctly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. For example, you do not need to repeatedly enter the same information when visiting our site, and items remain in your shopping cart until you check out. We may place these cookies without your consent.

Statistics cookies

We use statistics cookies to optimise the user experience of our website. These cookies allow us to gain insights into how our website is used. We ask for your permission to place statistics cookies.

Marketing/tracking cookies

Marketing/tracking cookies are cookies or any other form of local storage that are used to create user profiles for the purposes of displaying advertising or tracking users on this website or across several websites for similar marketing purposes.

Social network

Our website includes content from Facebook, WhatsApp, Instagram and LinkedIn in order to promote web pages (e.g. ‘Like’, ‘Pin’) or to share content (e.g. ‘Tweet’) on social media platforms. This content is embedded using code provided by Facebook, WhatsApp, Instagram and LinkedIn and may place cookies. These elements may also process information to deliver personalised adverts.

We recommend that you read the privacy policies of these social networks (as they may change frequently) to understand how they handle your personal data using cookies. The data collected is anonymised as much as possible. Please note that Facebook, WhatsApp, Instagram and LinkedIn are all based in the United States.

Cookies used

Join.chat Functional

Usage

We use Join.chat for live chat support. Find out more.

Data sharing

This data is not shared with third parties.

Functional
Name	Expiry	Purpose
joinchat_hashes	persistent	To save user actions performed on the website

Wistia Statistics

Usage

We use Wistia to display videos. Find out more.

Data sharing

For more information, please refer to Wistia’s Privacy Policy.

Purpose pending investigation
Name	Expiry	Purpose
wistia
Statistics
Name	Expiry	Purpose
wistia-video-progress-*	persistent	To store whether the user has viewed embedded content
wistia-video-progress-*	persistent	To store whether the user has viewed embedded content
wistia-video-progress-*	persistent	To store whether the user has viewed embedded content
wistia-video-progress-*	persistent	To store whether the user has viewed embedded content

Complianz Functional

Usage

We use Complianz to manage cookie consent. Find out more.

Data sharing

This data is not shared with third parties. For more information, please refer to Complianz’s Privacy Policy.

Functional
Name	Expiry	Purpose
cmplz_consented_services	365 days	To save cookie consent preferences
cmplz_policy_id	365 days	To record the ID of the accepted cookie policy
cmplz_banner-status	365 days	To store if the cookie banner has been dismissed
cmplz_preferences	365 days	To retain cookie consent settings

Polylang Functional

Usage

We use Polylang to provide a multilingual website. Find out more.

Data sharing

This data is not shared with third parties.

Functional
Name	Expiry	Purpose
pll_language	persistent	To save language settings

Calendly Purpose pending investigation

Usage

We use Calendly for content creation. Find out more.

Data sharing

For more information, please refer to Calendly’s Privacy Policy.

Purpose pending investigation
Name	Expiry	Purpose
_calendly_session

Facebook Marketing, Functional

Usage

We use Facebook to display recent social media posts and/or sharing buttons. Find out more.

Data sharing

For more information, please refer to Facebook’s Privacy Policy.

Purpose pending investigation
Name	Expiry	Purpose
_js_datr
fbm*
xs
fr
act
datr
c_user
sb
actppresence

Marketing
Name	Expiry	Purpose
_fbc	2 years	To save the date of the last visit
_fbp	3 months	To store and track visits across websites
*_fbm_	1 year	To save account details

Functional
Name	Expiry	Purpose
wd	1 week	To determine screen resolution
csm	90 days	To provide fraud prevention

LinkedIn Statistics, Functional, Marketing

Usage

We use LinkedIn to display recent social media posts and/or sharing buttons. Find out more.

Data sharing

For more information, please refer to LinkedIn’s Privacy Policy.

Purpose pending investigation
Name	Expiry	Purpose
sdsc
lms_ads
_guid
li _alerts
AnalyticsSyncHistory
bcookie
BizographicsOptOut
li_sugr
linkedin_oauth_
lidc
bscookie
X-LI-IDC

Marketing
Name	Expiry	Purpose
lms_analytics	30 days	To store and track a visitor’s identity

Functional
Name	Expiry	Purpose
li_gc	6 months	To save cookie consent preferences

Marketing
Name	Expiry	Purpose
li-oatml	1 month	To enable ad delivery or retargeting
UserMatchHistory	30 days	To enable ad delivery or retargeting

WhatsApp Purpose pending investigation

Usage

We use WhatsApp for chat support. Find out more.

Data sharing

For more information, please refer to WhatsApp’s Privacy Policy.

Purpose pending investigation
Name	Expiry	Purpose
wa_lang_pref
wa_ul

WordPress Functional

Usage

We use WordPress for website development.

Data sharing

This data is not shared with third parties.


Name	Expiry	Purpose
wpEmojiSettingsSupports	Session	To save browser details

Elementor Statistics (anonymous)

Usage

We use Elementor for content creation.

Data sharing

This data is not shared with third parties.


Name	Expiry	Purpose
	persistent	To save user actions performed on the website

Miscellaneous Purpose pending investigation

Data sharing

Data sharing is pending investigation

Consent
When you visit our website for the first time, a pop-up window will appear to explain how we use cookies. Clicking ‘Save preferences’ indicates your consent to the use of the cookie and plugin categories selected in the pop-up window, as outlined in this cookies policy. You can disable cookies in your browser settings, but please note that this may affect the functionality of our website.

7.1. Manage your consent preferences

FUNCTIONAL

Always active

Storage or technical access is strictly necessary for the legitimate purpose of allowing the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of transmitting a communication over an electronic communications network.

STATISTICS

Storage or technical access used exclusively for statistical purposes.

MARKETING

Storage or technical access that is necessary for creating user profiles for the purpose of sending targeted advertising or tracking users across websites for similar marketing purposes.

Enabling/disabling and deleting cookies

You can use your browser to delete cookies automatically or manually. You can also specify that certain cookies should not be placed. Another option is to change your internet browser settings so that you receive a notification each time a cookie is set. For more information about these options, please refer to the ‘Help’ section of your browser.

Please note that our website may not function properly if you disable all cookies. If you delete cookies in your browser, they will be re-added when you give your consent upon revisiting our website.

Your rights regarding personal data

You have the following rights regarding your personal data:

Right to be informed: you have the right to know what personal data is being collected about you, how it is being used, and how long it will be kept.
Right of access: you have the right to access the personal data that we hold about you.
Right to correction: you have the right to complete, correct, delete or block your personal data at any time.
Right to withdraw consent: if you have given us permission to process your personal data, you have the right to withdraw your consent and request its deletion.
Right to data transfer: you have the right to request all your personal data from the data controller and to have it transferred in full to another controller.
Right to object: you have the right to object to us processing your personal data. We will respect your decision, unless we have legitimate grounds to continue processing it.

If you wish to exercise these rights, please contact us. You will find our contact details at the bottom of this cookies policy. If you have a complaint about how we handle your data, we would welcome the opportunity to address it. However, you also have the right to make a complaint to the supervisory authority (the Data Protection Authority).